Summary: 1300d treats your privacy as a top priority. We collect only what is necessary, never sell your data, and always keep you in control.
1 Introduction
1300d (referred to as "we", "us", or "the Platform") is an online gaming platform operated for players in Bangladesh. We believe every individual should have full control over their personal information.
This Privacy Policy explains how 1300d collects your data, the purposes for which it is used, how it is kept secure, and what rights you have. It is part of our Terms & Conditionsis an integral part of.
By using 1300d's services, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using the platform.
2 What Data We Collect
1300d only collects information that is genuinely necessary for delivering services, ensuring security, and meeting legal obligations.
Data TypeDescriptionRetention Period
Identity InformationName, date of birth, NID numberFor the lifetime of the account + 5 years
ContactMobile number, email addressUntil account deletion
Financial InformationPayment Methods, Transaction History7 years (as required by law)
Gaming DataBet history, win/loss records3 Years
TechnicalIP Address, Device Information, Cookies13 months
KYC DocumentsNID photo, selfie, proof of address5 years after account closure
3 How Data Is Collected
1300d collects information through several methods. We believe it is our responsibility to make you fully aware of each one:
Directly Provided Information
- Information provided during registration (name, mobile number, email)
- Documents uploaded for KYC verification
- Information provided in payment and withdrawal forms
- Messages & Complaints Sent to Support
Automatically Collected Information
- IP address and browser information upon accessing the platform
- Gaming session duration and activity logs
- Session and preference data via cookies
- Device Type, Operating System & Screen Resolution
💡 Good to Know: 1300d never accesses your phone's microphone, camera, or contacts. App permissions are strictly limited to what is necessary to provide the service.
4 How We Use Your Information
1300d uses the data it collects only for specific, defined purposes. It is never used for anything beyond the following:
- Account Management: Login verification, password reset, and profile updates
- Payment Processing: Processing deposits and completing withdrawals
- Security: Fraud detection and anti-money laundering
- Legal Compliance: Meeting Licensing Authority Requirements
- Service Improvement: Improving game experience and platform performance
- Contact: Sending important updates and promotional offers (subject to your consent)
- Responsible Gaming: Detects unusual gaming patterns and provides assistance
5 Data Retention & Security
1300d employs a multi-layered security system to protect your data. We consistently uphold the highest technical standards:
- Encryption: All data transfers are protected with 256-bit SSL/TLS encryption
- Server Security: Stored in ISO 27001-Certified Data Centers
- Access Control: Only authorized personnel can access data on a need-to-know basis
- Regular Audits: Third-Party Security Audits
- Backups: Encrypted backups stored in a secure location
In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.
6 Sharing Information with Third Parties
1300d never sells your personal data. However, limited information may be shared in certain specific circumstances:
To be clear: 1300d never sells your information to marketers or data brokers.
When Limited Data May Be Shared:
- Payment Processors: For transaction verification (providers such as bKash and Nagad)
- Game Provider: Technical data required to run games
- Regulatory Authority: At the request of government authorities under legal obligation
- Fraud Prevention: In partnership with industry-standard blacklist verification agencies
Every third party is bound by contract and may not use the data they receive for their own purposes.
7 Cookie Policy
The 1300d website and app use various types of cookies — small text files stored on your device that help enhance your browsing experience.
Essential Cookies
Used for login sessions and security. These cannot be disabled.
Mandatory
Performance
Used to analyze platform speed and stability.
Optional
Functional
To remember your language and theme preferences.
Optional
Analytics
For analyzing user behavior and improving our services.
Optional
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
8 Your Rights
You have full rights over your personal information on 1300d. To exercise any of the rights below, email us at [email protected]:
1
Right to Know
You can find out exactly what information we hold about you.
2
Right of Access
You may request a copy of all information we hold about you.
3
Right to Rectification
You can request that any incorrect or outdated information be updated.
4
Right to Deletion
Request for data deletion beyond legal obligations.
5
Right to Restrict Processing
You can ask us to stop using your data for specific purposes.
6
Right to Data Portability
The right to receive your data in a structured, machine-readable digital format.
7
Right to Object
You can object to your data being used for marketing or profiling purposes.
We will respond within 30 days of receiving your request.
9 Child Protection
1300d is intended solely for individuals aged 18 and above. We never knowingly collect or store data from minors.
If a parent or legal guardian believes their child has registered by mistake, please contact us immediately at [email protected]. We will promptly close the account and delete all associated data.
10 Policy Updates
1300d may update this Privacy Policy from time to time. For any significant changes:
- An SMS will be sent to your registered mobile number
- Notifications will be visible after login
- The "Last Updated" date at the top of this page will be revised accordingly
Continued use of the platform after any changes constitutes acceptance of the updated policy.
11 Contact
For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer:
Live Chat24/7 Support in Bengali
Response TimeWithin 30 business days